Choosing Your Distributor
What do you expect from your distributor? Have you asked yourself this simple question lately? Off the top of your head, you more than likely expect friendly and knowledgeable service, well stocked branches and competitive pricing. Seems reasonable enough. Another factor that has been on the increase over the past year or two is your Distributor or its employee's should not be direct competitors. Yes, you read that correct.
Since when has a wholesale distributor been competition to the swimming pool professional? This doesn't seem to make sense, does it? This is a trend that is on the increase especially in the commercial swimming pool segment of our business. Some of you who work primarily in the commercial pool segment may have already experienced this troubling trend.
As the swimming pool industry changes, so do many business models. We pride ourselves in being able to evolve with the industry as things change. However, there are things that should never change. PEP is a wholesale distributor; we sell our products and services to you, the Pool Professionals. We continually work on partnering with our customers to help contribute to their success. This is why we don't sell products on the internet or to internet dealers. We do not bid or sell commercial jobs direct as a contractor to the end user. We sell to you, the pool professional only.
This "factor" of competing against your distributor is not an issue at PEP. We welcome you and only you, the pool professionals that are proud partners in our combined success. We thank you so much for your loyalty and continued support. To those of you who are not customers of PEP, we invite you to visit one of our 28 branches throughout Arizona, California and Texas or feel free to give us a call. We welcome the opportunity to work with you and not compete against you!
Our Mission is Your Success