President's Message

Committed to Your Success

Presidents Message Image
Matt McDermott

On behalf of your entire PEP & Heritage family, a sincere thanks for everyones continued efforts as we navigate through these extraordinary market conditions. We are extremely proud to partner with the Becerra Family and welcome PEP as a founding partner. PEP has an outstanding reputation as a trusted partner for both customers and suppliers and the Becerras longstanding promise and commitment to you will never change Our Mission is Your Success. The entire PEP leadership team, including Chuy, Carlos, and Jeff (along with their dedicated team), are continuing to invest for the future and have lots of exciting news coming soon.

While new to the industry, Heritage has deep roots spanning multiple generations with our oldest partner company dating back to 1923. As President of Heritage, it is an honor to continue tradition and participate in the latest issue of the PEP newsletter. For those of you that dont know Heritage, our company was formed to celebrate and preserve the legacy of our partner companies along with a collective goal to be the fastest growing and highest quality company in the industry.

We were attracted to the pool & spa industry because of many similarities to our core businesses in roofing and landscape distribution along with the exciting growth potential that the pool & spa industry offers. Since inception in August 2021, we have grown our family to 16 legacy brands and nearly 100 locations nationwide

Looking ahead, we will continue to win with a people-first culture and provide unlimited resources to grow our local brands around the best teams of people in each market where we operate. Our goal is to build the most positive force in the industry by committing our-selves to your success. Our customers are the most important part of our business, and we will work tirelessly to ensure your complete satisfaction, now and for many, many years to come.

Here are a few other benefits that you can enjoy now that PEP is a member of the Heritage family of companies:

  • Product Selection the deepest inventory of products you need from over 1,000 vendor partners.
  • BillTrust | Invoice Gateway a paperless way for you to perform a wide-range of tasks (24/7).
  • Heritage+ - access real-time information that matters most to your business.
  • Training & Education our mission is to be an extension of your team and a trusted resource for your company.
  • Vendor Promotion Management for every manufacturer’s program you enroll in and qualify for, we calculate your rewards dollars and provide directly to our manufacturer partners.

While all of these things are important to you as our customer, theres one that sets us apart our people. They are always available to you, and their main priority is to make sure you have exactly what you need, when you need it, on every job. _e bottom line is our team cares more. We appreciate every single one of you and we look forward to delivering best-in-class service in the busy weeks and months ahead.

Matt McDermott